AI in Hotel Retail

Looking at AI in hospitality, a hot topic as tech leaders look to optimise performance of systems and get an understanding of the value that AI provides to the tech stack. Joined by Mike Webster, CEO and founder of Arvoia, hospitalities leading AI platform, he talks us through where AI is being deployed and how far we are yet to push it to gain real value.

We’ve seen AI deployed in pricing and forecasting, AI has been applied to identify recognition systems and within guest communication, but what about in retail of hotels and hospitality? With Mike we cover:

What AI is and what it is not
How AI elevates marketing, sales and operations
Where AI is currently being deployed well in hospitality
How AI can take hotel ecommerce to the next level
Mitigating the lack of staff, talent and skills to utilise AI


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