Airlines continue their carrot and stick approach with travel retailers while their quest to personalize and merchandise builds momentum. It’s time to check in.
Panelists
Neil Geurin
Managing Director, Modern Retailing, American Airlines Inc.
Kathy Misunas
Founder & Principal, Essential Ideas
Keith Wallis
Managing Director Customer Digital and Distribution, Air Canada
Moderator
Norm Rose
Senior Technology and Corporate Market Analyst, Phocuswright
