How will artificial intelligence revolutionize the travel industry? In this exclusive interview, Mary Li – Harvard Business School graduate, entrepreneur, and CEO of the Singapore-based travel tech company Atlas – shares her insights on the role of AI in transforming travel bookings, personalization, and customer service.
We discuss how AI will operate like a team of personalized employees, why budget airlines are increasingly popular among Gen Z travelers, and what travel companies must do today to prepare for tomorrow’s innovations.