Enhancing the Guest Experience Through Payment Technology #HEDNA23Seattle

Consider a “What Would Starbucks Do” scenario for guest interactions. Most of us have utilized the Starbucks app to breeze effortlessly in and out. It’s quick, efficient, mostly pleasant and has built a loyal following. Imagine similar automated touch points throughout a hotel stay. It’s possible and it’s already happening. How do we achieve greater adoption?

Mike Carlo, XanderPay; Manika Singh, Planet


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