What starts as a joke about “two Germans speaking English on a tech podcast” quickly becomes one of the deepest conversations about the future of hospitality technology.
In this episode of Always Reply, host Ben Jost talks with Ulrich Pillau, CEO & Founder of Apaleo, about the future of hospitality tech. From his journey as a hotel operator to building an open-platform PMS, Ulrich shares how AI, smart agents, and best-of-breed systems are reshaping the industry plus a few laughs along the way.