GBTA Board View: Reflections & Projections

Embrace the essence of what’s shaping global business travel today with this podcast featuring insights from GBTA Board buyer and supplier members. 

Moderator and Board President, Mark Cuschieri, reflects on the association’s key milestones in 2023 and is joined by fellow Board members, Rosemary Maloney and Mike Daly, to discuss and provide insights on what lies ahead for the industry in 2024. 

They address emerging trends, topics, and top-of-mind concerns for the industry in the coming year, including: 

Has business travel reached a “new normal” (and is it time to stop using that phrase)? 

What’s next for sustainability and business travel in 2024? 

How will AI revolutionize business trips in the coming year – and is the industry ready for it? 

New Distribution Capability (NDC) momentum – are we there yet? 

From the transformative tales of 2023 to the compelling predictions for 2024, tune in to discover where the business travel industry has been and where we’re heading together. 

The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today.  

The Business of Travel is the official podcast of the Global Business Travel Association. Visit to learn more. 


Host & Guest Info 

– Mark Cuschieri, ( President, GBTA 

– Rosemary Maloney ( , Vice President, GBTA 

– Mike Daly ( ,  Allied Seat, At Large, GBTA 


Key Topics Discussed 

– Online Booking 

– Covid-19 Recovery 

– Multimodality 

– AI 

– SAF 


If you enjoyed this episode, here are some similar shows – AI and the Future of Business Travel | GBTA-AI: AI and Business Travel (  

– Insights from the Instructor of Advanced Principles of Business Travel Management Course (  

– Human Trafficking: Get Onboard and Make a Difference (   


Connect with GBTA (   

Music track is Space Jazz by Kevin MacLeod (  Licensed under Creative Commons: By Attribution 3.0 License (  

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