HSMAI Customer Insight: Have We Reached the New Normal? | Fuel

This is the 10th release of Fuel’s COVID-19 Consumer Sentiment Study series.  For this edition, Melissa A. Kavanagh, Director of Analytics, Fuel, provides HSMAI exclusive insights, including that more than half of the respondents have traveled since the pandemic, and most have traveled more than once, and of those who have traveled, more than 40% booked within 2 weeks of the trip.

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