HSMAI Customer Insights: Hope is on the Horizon | Fuel Customer Sentiment


This is the third release of Fuel’s COVID-19 Consumer Sentiment Study series. As it appears that the U.S. has started a slow recovery, the study provides information about how travelers are feeling about when they will feel comfortable traveling. For this edition, Melissa A. Kavanagh, Director of Analytics, Fuel, provides HSMAI exclusive insights breaking down this data by age group, household income, and location (hot spots).

For additional information, insights, and tools, visit HSMAI’s Global Coronavirus Resources page.

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