Journey Interrupted (And Solutions For The Future) – The #Phocuswright Conference 2023
The U.N.’s sustainability goals might kick in by 2050, but not before millions of trips are impacted by weather or natural disasters. These sorts of disruptions will continue to be part of the traveler’s experience – but they don’t have to be inevitable. Predictive technology and preventative measures can help travel businesses proactively help customers before and during a trip. Leading decision-makers discuss the best ways to address the immense challenges ahead.
Senior Vice President & Chief Marketing Officer, Sun Country Airlines
Vice President, Global Digital Product Design, Hyatt
Advisor, CEO, Utaza LLC
SVP, Research and Product Strategy, Phocuswright
Founder and CEO, Journera