Looking ahead: 4 key areas impacting U.S. airline market – #Phocuswright research

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U.S. airlines face business turbulence regularly. Questionable service, too-high fees and delays have long been concerns in the industry, especially over the last several years. Nevertheless, 2022 continued the chaotic return to the skies. In the face of COVID recovery, airline bookings soared 73% year over year, surpassing 2019 gross bookings for the first time since the onset of the pandemic. Online bookings and leisure travel dominated as the corporate world still recalibrates to travel. While supply chain issues, staffing shortages and recession jitters hinder airlines from returning to pre-pandemic passenger volumes, slow-but-steady growth is still anticipated throughout the forecast period.

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