Points and discounts are no longer enough to engender loyalty. Brands seek to create deeper, more meaningful connections with consumers through card optimization, travel apps, unique experiences, simple convenience and more. Hear how three leading companies are aiming to distinguish themselves in this new era.
Speakers
Panelists
Oral Muir
VP, Partnerships, Experiences, & Distribution, Hilton
Nadia Omer
CEO, AirAsia MOVE
Jenn Scheurich
Managing Vice President, Capital One Travel & Retail Experience, Capital One
Moderator
Lorraine Sileo
Founder, Phocuswright Research and Senior Analyst, Phocuswright
