Dorothy Dowling, Senior Vice President and Chief Marketing Officer for BWH | Hotel Group is joined by Tony D’Astolfo Senior VP, North America for Serko in the Broadcast Studio at GBTA Conference 2022 | Toronto to explore what GBTA research has told us about the evolving needs of travel managers in a post-pandemic world, and how technology can support travel managers in these changes to build a safer, cheaper, and smarter travel program.