Phocuswright’s expert analysts dive into the most impactful technology and innovation trends that will influence the travel industry in the coming year and beyond. You will gain a deeper understanding of how these technologies will revolutionize customer experiences, operational efficiency and sustainability in travel.
The trends are based on a content series that features the following six reports:
Content series: https://www.phocuswright.com/Travel-Research/Technology-Innovation/Travel-Innovation-and-Technology-Trends-2024
00:00 – Introduction
06:20 At a Crossroads: Underappreciated Tech in Travel
12:50 Who Owns the Customer? How About the Customers Themselves!
19:28 Green Dilemma How Cutting Emissions Cuts Into Corporate Travel
25:55 From Buzzword to Bottom Line: Keeping Pace With Gen AI in Travel
37:23 True Automated AI in Travel is Coming
49:44 CBDCs are Coming: Is the Travel Industry (and the World) Ready?
1:00:22 Q&A
